*I am sharing this here as well.
Today, I Want To Tell You I Love You
Because I Do
Many of you know I work in the medical field. This is my sixteenth year being in some form of this industry and I do not recall senses and anxiety levels as heightened as they are now. What I want each of you both here in A Cornered Gurl and on Medium to know is: I love you. The work I do puts me on the front lines of our facility and my face, along with my six co-workers’ are the faces our patients see first. I work for a prominent imaging facility in my area and as of today, we are still open.
We will be open, We are there to provide scans and invasive procedures to those who need them. This is our job.
I have a background in medical claims accounts receivable with a focus on insurance. Prior to this job, I worked as an Insurance and Patient Accounts Representative for five years and prior to that, as a Medical Billing Specialist for five years. At the very beginning of my adventurous tour of the medical world, I worked in primary care. What I did then, prepares me for what I do now.
I register anywhere from forty to sixty patients on a daily basis. Many of their questions used to be; “Is my insurance going to cover this?” “How long will this procedure take?” “Will I need to fast (be NPO or nothing to eat or drink for a certain amount of time) for this scan?” The questions I get now are far more difficult to answer, however, my organization equips us with the tools we need by keeping us up-to-date with numbers and medical terminology to be able to direct our patients to the professionals who can better assist them when we cannot.
I can tell you many stories ranging from happy to sad to indifferent to overwhelmingly fearful. People are wrought with fear mostly and the media does not make it any better. Am I afraid? Sure, I am. What I do puts me in close contact with many who have communicable diseases and it has for nearly two years. But, we are trained and taught how to operate in a facility such as this one so washing my hands, using hand sanitizer, wearing the proper PPE whenever necessary, making sure my vaccinations are up-to-date, taking multi-vitamins, and disinfecting exposed surfaces throughout the day is second nature to us. But, this does not mean we will not contract COVID-19.
What I hope for all of you is that if you can, you practice social-distancing, quarantine or isolate yourself whenever you feel any symptoms related to COVID-19 (properly research them and communicate with your Primary Care Physician), adhere to any curfews or lockdowns your city, state, and countries implement, and be smart, be kind, and be loving.
Over the next few weeks, there will be challenges at our facility that I have never experienced. I want all of you to know that I will be using all the tools given to me during orientation and throughout my career to properly handle those that arise. I work with an awesome group of people and we do what we have to in order to provide the best care for our patients.
If you need an uplifting word or a virtual hug or just someone not too far away to let you know they care — I do. I love you. Be safe. Help others when you can, but by practicing the best methods so as to not harm them or yourself.
I am working the closing shift tonight and I can already envision a bit of havoc, but I will conquer it as best as I can. I wanted to let you all know what I am facing — from my perspective.
Peace and blessings.
Originally published as a letter in A Cornered Gurl via Medium.
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